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Showing posts with label entry level. Show all posts
Showing posts with label entry level. Show all posts

Thursday, 20 June 2019

Stanbic IBTC Bank Is Recruiting

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
Client Service Officer (SIPML)
Job Sector: Banking
Job Purpose
The Client Services Officer (CSO) is responsible for attending to walk-in clients in an efficient, effective and courteous manner to achieve customer satisfaction, repeat patronage and referrals. He / She should maintain a high level of integrity and ethical standards.
CSOs must have the adequate knowledge to attend to any number of client enquiries, pension payment applications and complaints at their locations and promptly escalate Material Unusual or Difficult (MUD) situations to the Regional Client Service Manager.
CSOs stands as a useful medium of feedback to management because of the sensitive nature of regular interface with clients.
Key Responsibilities/Accountabilities
Key Responsibilities
Deliver on all Clients (Internal and External) Request:
Ensuring that walk in clients are promptly attended to with the accurate/ correct information at their first visit whilst confirming that details are only provided to the actual owners of the RSA (Biometric confirmation – Image and signature as well as security questions).
Must actively keep up to date on information relevant to services provided to clients when they visit.
Collection of completely filled RSA forms / benefit application documents from clients on the first visit to service location. Also, saving the documents on H and SharePoint for APU to deal within 24hours of collection from clients.
Ensure that company reply requests are sent to employers where applicable within 24hours of receipt of the application (except for instances where clarification has to be sought from Contributions and Collections or RM).
Supervision of PBB enquiry officer assigned to the CSE
Dealing the Enquiries/ requests received from assigned PBBs promptly – e.g, preparing company replies for applications received in PBB spaces, dealing change requests forwarded within 24hours of receipt.
Carry out daily review of all untreated / pending benefit applications received by CSE and assigned PBB enquiry officer for prompt resolution
Ensure that all interactions/transactions are logged on NAV CRM/BMS promptly and in clear concise terms
Ensure proper record keeping of all documents received and processed daily – Filing and forwarding the hardcopies to the regional offices for onward delivery to the archives.
Ensure that change request forms received are processed within 24hrs and filed appropriately for easy retrieval.
Prompt responses to enquiries from partner units.
Always maintaining a clean desk policy at all times..
Manage all Processes and Reporting:
Provide weekly reports to the Regional Client Service Manager on all applications, enquiries, complaints and feedback received from walk-in clients.
Initiate steps to resolve problems affecting customer service in a timely manner – e.g. immediately escalate issues that are Material, Unusual & Difficult to the Regional Client Service Manager as they occur / to responsible units responsible for dealing the requests.
Operational activities are carried out in compliance with established policies, procedures, processes and Service Level Agreements (SLAs) guiding such operations.
Preferred Qualification and Experience
Qualifications:
First Degree in any field of study
Experience:
Minimum of two years hands-on experience with customer service roles
Knowledge/Technical Skills/Expertise
Technical Competencies:
Hear of customer experience
Client servicing
Attitude of customer experience
Mind of customer experience
Location : Ilorin, Kwara

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Thursday, 2 May 2019

Recruitment Officer Job at HealthPlus Limited

HealthPlus Limited, Nigeria’s first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa’s #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond.
Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents.
Recruitment Officer
Reference #: HP/HR/RM
Location : Lagos
Contract Type: Permanent
Introduction
Support the coordination of the recruitment and selection unit whilst addressing the manpower needs of HealthPlus and CasaBella Beauty
Specification
Key elements of the role:
Work with the Recruitment Manager in implementing the strategic direction for the Recruitment & Selection function of HealthPlus & CasaBella
Support the Recruitment Manager on matters related to Manpower Planning, Recruitment, Selection and Placement
Support the entire staff recruitment process which includes but is not limited to preparing advertisements, checking application forms, short listing, administering pre-employment assessments, interviewing and selecting candidates, conducting pre-employment medicals, reference checks, guarantor’s verification etc.
Work closely with the Recruitment Manager to promote equality and diversity as part of the culture of the organization;
Propose innovative and creative measures to address pressing staffing issues in the organisation at every point in time.
Provide advice to HRBPs in respect to writing job descriptions
Support the preparation, develop and implement procedures and policies on staff recruitment
Support the Recruitment Manager in ensure proper handshake in respect to pre-induction, induction and post induction of new staff programs and activities
Requirements
Desired Skills & Experience:
First degree in a relevant discipline preferably in the Social Sciences, a Master’s degree is an added advantage
Membership of relevant professional bodies (CIPM, HRCI, SHRM or CIPD required)
Minimum of 5 years work experience as a Human Resources Professional
Minimum 3 years’ experience as a Recruitment Officer with demonstrated successes
Proven ability to secure and analyze a range of quantitative and qualitative information and use this in developing strategies, plans, policies
and solutions that meet individual and organizational needs
Strong computing skills including Microsoft Office (Excel, PowerPoint, Word).
Excellent oral, written and presentation/communication skills
Able to work within a team as well as alone with little or no supervision
Process planning monitoring and organizational skills
Policy development and implementation
Position requires strong analytical skills
Process quality management and continuous process improvement abilities
Strategic thinker: Able to provide strategic advice, develop options, analyze risks, make good judgements, and solve problems
Able to develop highly effective working relationships by building credibility, respect and rapport with internal and external networks
Excellent negotiation, influencing and persuasion skills
Excellent leadership & influencing skills
Able to effectively and creatively challenge people, situations and current thinking
Project Management and Change Management Skills
Creative, resourceful, and pragmatic with a positive ‘can do’ and solution – focused attitude
Team player
Willingness to work in other areas of HR to manage peaks in the team’s workload and cover for colleagues as required
Ability to work both independently and collaboratively others toward mutual objectives and able to influence across non -direct reports on cross functional teams
Proactivity and Strong problem solving skills
Ability to maintain confidential information and demonstrate tact, discretion and good judgement.
Skilled and credible in advising others on empowering people management.
Salary
Market Related
Method of Application
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Tuesday, 30 April 2019

Vacancy at Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
Business Support Engineer, RAN SME
Job Description
The main activities of the RAN Business Support Function will be to support Airtel RAN customer complains quick resolutions , improve revenue and act as Subject Matter Expert to support Regional Operation on ZTE RAN technology
In addition, the successful candidate will also Support in design, monitoring, troubleshooting, wireless networking, configuration, routing, and load balancers. Strong ability to lead a RAN team, communicate with all levels of the organization, and anticipate potential problems, and solutions for potential and occurring issues, is required. This is a fast pace environment that require quick thinking, and rapid solutions. .
Other job objectives will also include:
RAN Implementation & Support – Maintains and implement RAN “BSC/RNC/Node B/RBS” environment by providing onsite hardware and software system support; identifying system improvements; upgrading, installing, and configuring systems; monitoring system performance.
Support to reach quality performance of RAN equipment in Airtel network
RAN Planning & Optimization – Coordinates with Planning, Optimization and Performance section for all required configuration changes.
Ensure the availability of RAN network of Airtel
Handling of emergencies outages in RAN domain “BSC/RNC/NodeB/RBS”
Network Operations – Manage all network operation and maintenance tasks related RAN for Airtel Network.
Organize the activities with other stakeholders in order to meet Airtel’s requirements.
Implementation of urgent network changes to meet network KPIs and improve revenue.
To implement effective monitoring procedures
Daily routine maintenance and performance on the network
Supporting field engineers in troubleshooting daily Node-B and RBS faults when required
The job is located in Lagos and other requirements include;
Relevant Skill and Experience
BS or MS in Electrical Engineering, Electronics Engineering, Telecommunications
A minimum of 8 years work experience in the Telecoms environment and ZTE expert level of proficiency is highly required.
Must have good and strong telecommunications radio knowledge in RAN domain
Good Knowledge on network evolution and standards bodies 3GPP, ITU.
Good Knowledge on IP Networking and design
Good knowledge about RAN design and dimensioning.
Knowledge about Airtel business processes and organization.
Product knowledge within the indicated solution area
Method of Application
Note: Due to the high volume of applications, we are unable to notify unsuccessful applicants. If you have not been notified of the outcome of your application within two weeks of the closing date, please assume you have not been successful on this occasion
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Wednesday, 3 April 2019

Logistics Coordinator Job at Libra Motors Limited

Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery. Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.
Logistics Coordinator
Job Description
The ideal candidate will have great record-keeping abilities and a customer-oriented approach.
The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.
Responsibilities
Coordinate and monitor supply chain operations
Ensure premises, assets and communication ways are used effectively
Utilize logistics IT to optimize procedures
Supervise orders and arrange stocking of materials and equipment to ensure they meet needs
Communicate with suppliers, retailers, customers etc.
To achieve profitable deals and mutual satisfaction
Plan and track the shipment of final goods according to customer requirements
Keep logs and records of warehouse stock, executed orders etc.
Prepare accurate reports for management
requirements:
Specifications
B.Sc/BA in Business Administration, Supply Chain Management or relevant field
Proven experience as logistics coordinator
Experience in customer service will be appreciated
Knowledge of laws, regulations and ISO requirements
Ability to work with little supervision and track multiple processes
Computer-savvy with a working knowledge of logistics software (ERP)
Outstanding organizational and coordination abilities
Excellent communication and interpersonal skills
Method of Application
Applicants should send their CV to: info@libmot.com with subject: Libra Logistics-001.
Note: Only successful candidates shall be contacted.
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Vacancy at Carlcare

Carlcare Development Nigeria Limited, a subsidiary of Transsion Holdings formerly known as TECNO Telecom Limited, established in July 2006, is a high-tech company specializing in the R&D, production, sale and service of mobile communication products.
After years of development, TRANSSION has become an important part of the mobile phone industry and one of the major mobile phone manufacturers in the world. Currently, it has full ownership of three famous mobile phone brands TECNO, itel and Infinix, and an after-sales service brand Carlcare.
Talent Acquisition Manager.
Job Description
The function of this role is to focus on developing a well-rounded talent management program to facilitating the strategic selection, and development of employees is supported, ensuring that corporate long-term goals and objectives are achieved.
Responsibilities
Overseeing the day to day management of the recruitment process, including reviewing the job descriptions directory, online and Offline advertising, updating of the company resource plan.
Liaise with other managers to understand all necessary aspects of their learning and development needs.
Establish and maintain appropriate systems for identifying, planning, delivering and measuring learning and development in line with corporate learning and development objectives.
Manage the organization and delivery of company induction sessions, including writing and delivering the presentations.
Strategize on appropriate sourcing methods for hard-to-fill roles, with budgetary considerations.
Participate in employment events, such as career fairs and college fairs, and similar events, and engage in campus recruitment activities.
Develop relationships with third party recruitment agencies and staffing firms and manage the procurement and measurement process.
Lead, oversee and supervise members of the recruiting efforts for the organization.
Qualifications and Competences
Male candidate preferred.
Age range: 30-35 years old.
Minimum of a B.Sc. in Business Administration, Management, Human Resources or any related field
Ability to audit and monitor quality of outputs; demonstrable experience of delivery against specified protocols/ procedures ensuring the highest level of performance.
5-8 years of experience in Talent Acquisition, with at least 3 years in a Managerial role.
FMCG, Telco experience is desired.
Background in HR advisory services required
Experience of designing and delivering coaching/mentoring, learning and development and talent management programs.
Experience of designing and writing HR policies, procedures, offers and contracts of employment
Method of Application
Interested and qualified candidates should send their CV to: career.ng@transsion.com with their Cover Letter copied to the body of the email.
Note: Only qualified and shortlisted candidates would be shortlisted and contacted.
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Monday, 1 April 2019

Job Vacancies At PricewaterhouseCooper (PwC)

PricewaterhouseCooper (PwC) firms help organisations and individuals create the value they’re looking for. We’re a network of firms in 158 countries with more than 250,000 people who are committed to delivering quality in Assurance, Tax and Advisory services. In Sub-Saharan Africa, we’re the largest provider of professional services with offices in 34 countries and over 9 000 people.
We are recruiting to fill the position below:
Job Title: Office Assistant
Reference Number: 125-NIG00044
Location : Lagos
Department: Internal Firm Services.
Duties and Responsibilities
Sort and distribute internal and incoming mails
Deliver quality service to staff and clients by providing necessary support
Ensure effective and efficient supervision of contractors
Routine inspection of office equipments and promptly escalate to appropriate personnel
Provide support for documentation room
Assist in distribution of consumables
Assist in ensuring clean desk in the office
Any other related assignment to job function.
Requirements/Qualification
Experience in clerical/administrative roles
Secondary School Leaving certificate.
Compentencies/Skills:
Physically fit
Reliable and punctual
Good literacy and numeracy skills
Ability to communicate effectively
Good Interpersonal skills
Self-motivated
Computer literate
Good disposition
Integrity and reliability
Good listening Skills
Ability to write reports
Highly organized and ability to constantly cope with competing demands.
Application Closing Date
3rd April, 2019.
How to Apply
Interested and qualified candidates should:
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Call Center Agents Vacancy at U-Connect

Our client a leading financial institution in Nigeria and the West African Sub Region requires the services of suitably qualified Call Center Agents in Lagos and Ghana.
To qualify for the Ghana role, the candidate must be resident in Ghana.
Qualifications/Requirements
• Maximum Age Limit: 28
• Experience:
At least 1 year Call Center Experience is compulsory
• Minimum Qualification:
BSC 2:2/ HND Lower
• Excellent Communication skills
• Proficiency in more than one language
• Good appearance and presentation
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Support Engineer Job at Ericsson

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
Support Engineer – Charging System
Req ID: 276877
Location: Lagos, Nigeria
Job Summary
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are expected to travel internationally and work in different cultural environments. The technical development is rapid and you are responsible for continuously keeping your competence and skills up to date.
Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.
Job Responsibilities
Customer Issue handling
Handling of dedicated support
Software Update Management (SUM) handling
Remote Service Gateway (RSG) mentoring
Key Qualifications
Education: Min. Bachelor’s Degree in Engineering (telecom, IT) or Equivalent
Min years of experience: 6-9 years
Domain experience: Ericsson Charging System, SDP, CCN, OCC, Experience on Virtualized Environment is a plus
Negotiation & argumentation skills
Planning & organizing skills
Delivering results & meeting customer expectations
Presentation & communication skill
Working with people
Applying expertise & technology
How to apply
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Vacant Job For Cashier At Creative Associates International

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 15 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.
We are recruiting to fill the position below:
Job Title: Cashier – Northern Nigeria Education Initiative Plus (NEI+)
Location: Bauchi
Project Summary
The Northern Nigeria Education Initiative Plus (NEI+) project works to improve the quality of and access to education in Northern Nigeria, equitably and sustainably.
Position Summary:
The main duties of the cashier will be the management of cash and cash transactions for NEI+.
He/she will also be responsible for day to day bank liaison and general Finance Department office duties.
Reporting & Supervision:
This position is housed in Bauchi, Nigeria, reporting to the Finance and Administration Officer.
Primary Responsibilities
Perform periodic inspections of files in order to ensure correct placement
Assist in establishing systems to reduce overhead costs and propose cost-effective systems to save money
Any other duties suitable to task and commensurate with ability.
Administer petty cash operations, and provide accountability and reporting in full compliance with USAID and Creative standards.
Assist logistics and procurement staff in cash disbursement of items paid in petty cash and submitting daily expense report to accountant/finance and administration officer
Coordinate with district teams to ensure directly managed labor activities are following timekeeping procedures and labor payments are made in a timely fashion
Maintain an efficient and accessible paper and electronic filing system
Modify or improve filing system if required
Required Skills & Qualifications
Analytical Skills.
2 years of progressive work experience in banking or a relevant trade
Bachelor’s Degree in Accounting/Finance or relevant education certificate.
How to Apply
Interested and qualified candidates should send their updated Resume/CV to: recruiting@crea-neiplus.com with “Cashier” in the email Subject line.
Application Deadline 5th April, 2019.
Note
Only finalists will be contacted. No phone calls.
Creative Associates International Inc. is an Equal Opportunity Employer Disability/Veteran.
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Flour Mills of Nigeria Plc Recruiting Area Sales Manager

Flour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and Golden Noodles. The Company’s flagship brand, Golden Penny, remains one of the best known and the preferred brands amongst bakers, confectioneries and consumers in Nigeria.
Area Sales Manager
Location: North, Nigeria
The Job
Achieve the sales volume by category in each of the distributor territories.
Ensure that the KPIs for direct-to-retail redistribution (van sales, open market sales) are delivered by sales teams.
Lead the creation of Joint Business Plans with each distributor to formalize and track the performance against the agreed targets and objectives.
Responsible for the SOP of each direct-to-retail team including route plans and correct use of the Sales Automation tool.
Ensure effective coverage of the entire area through direct to retail redistribution supported by a network of approved sub-distributors.
Coach and mentor SDOs in all aspects of distribution operations to achieve their monthly/annual KPIs.
Qualifications
5 O’ Level Credits including English and Mathematics in not more than two sittings.
B.Sc. or HND.
MBA is an added advantage.
Experience:
Minimum of 5 years cognate experience in FMCG Sales in a blue chip FMCG company.
Have experience in redistribution sales (including route planning) and managing a large Key Distributor.
The Person Must:
Show evidence of a strong coaching and mentoring capability.
Be capable of leading people and delivering value through people.
Speak Hausa language fluently
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Friday, 29 March 2019

Market Lead, Frontline Operations Jobs at GlaxoSmithKline (GSK)

GlaxoSmithKline (GSK), one of the world’s leading research based pharmaceutical and healthcare companies, is committed to improving the quality of human life by enabling people to do more, feel better and live longer. GSK employs over 97,000 employees in over 100 countries worldwide.
GlaxoSmithKline Consumer Nigeria Plc is one of Africa’s largest consumer healthcare companies, producing leading brands such as Lucozade, Ribena and Panadol.
Market Lead, Frontline Operations
Requisition ID: WD202862
Location: Lagos
Position: Full time
Functional area: IT
Job Purpose and Key Responsibilities
Manage 2nd Level Help Desk & Infrastructure Support for all GSK Shared Services across the Market
Ensure any “walk-up” support requests are logged into the Remedy System and a ticket generated
Meet required Remedy Ticket SLA’s
Provide End-To-End lifecycle support of GSK SOE PC / Mobile Hardware
Provide on-site Infrastructure “Physical Intervention” support for Core EIS teams & 3rd Party Suppliers
As requested and agreed, participate in Projects/Pilots for shared service sites as a team member for the delivery of Tech Operations services
Support delivery of Global GSK programs
Be aligned with GSK values and expectations
Key Deliverables: Commodity Services
Market Leads :
Manage team resources and prioritise workloads where applicable
Manage vendor resources where applicable (may incl. contract mgmt.)
Attend & participate in Service Review Meetings
Manage and Control the cluster Tech Ops OPEX & CAPEX spend to meet budget targets. Escalate any budget issues/concerns
Develop and maintain close working relationship with the Key Stakeholders that deliver effective & integrated service response.
Represent Frontline Operations within the Cluster and communicate Frontline operations Strategies to Key Stakeholders
In collaboration with Procurement manage 3rd Party Vendors and contract re-negotiations
Drive continuous Service Improvements and ideas on cost savings
Provide primary Frontline Operations Point of Contact in the event of a Crisis being delared ina cluster
Provide resources for M&A support
To provide the business areas proactive and reactive user support and basic user training for new user on boarding.
Coordinate all Data Gathering requirements for Core EIS groups
Project Management:
Assist Central Frontline Operations is developing Infrastructure Tech Refresh Plans
Maintain region Project Portfolio Dashboard
Report status of Projects at Regional PRB
Escalate Project Delivery issues to Core Tech or Frontline Operation’s Service Owners
Prioritise project delivery resources in alignment with BUIT & Core EIS requirements
Ensure all projects are entered into PPM and follow all Stage Gate approvals approach
Ensure clear communications to all Key Stakeholders during project delivery is maintained
2nd Level Desk Side Support:
Manage & Maintain Remedy Ticket Queue to ensure accurate recording of support request s received and resolution activities taken
Manage Remedy Ticket Queue to ensure ticket SLA’s are met
Ensure all “walk-up” requests for support are entered into Remedy System to create a ticket
Communicate to users the progress of a ticket from receipt to closure
Build, Deploy & Support GSK Standard SOE PC Hardware
Diagnose HW & SW problems, organize replacement of defective PC components
Support Standard Collaboration Tools ( Outlook, OCS & LM)
Remote Access assistance (Junos Pulse, Soft & Hard Tokens Testing)
Requisition tapes, cables and general computer supplies as and when needed
Respond to critical Out of Hours Support requests
Provide Printer Support and where required in coordination with any 3rd Party Vendors
Provide Executive Support for those countries where the service has been implemented & for people who qualify for the service
Provide local VTC/Meetings support
Manage IT Admin activities (Raising PO’s, SW&HW License Management & X-Charging)
PC Life Cycle Hardware Support:
Manage the Purchase of PC’s, Coordinate the Build & Deployment of PC’s and asset disposal of PC equipment
Manage Storage of spare PC equipment
Manage the physical inventory of PC equipment
Communications Support (Incidents / Planned Changes):
As directed by Central Groups or BSC’s , provide Outage Notifications to impacted users and provide regular updates as needed for incidents and planned outages
As directed be a Primary Point of Contact and provide Communication to end users on impacting Central Initiatives
Escalate in a timely manner to direct report any issues, concerns or incidents in regards to the supply of EIS Support Services that is impacting business productivity
Telephony Support:
Provide IP Telephony Support.
Manage & Liaise with Vendors as required in executing support services in alignment with support contracts
Provide Mobile Phone Support (Purchase, Storage & Break/Fix)
Data Centre Management Support:
Manage Computer Room Environments (UPS/Air Conditioning/Monitoring Controls)
Manage Access Controls to Computer rooms to meet audit requirements
Manage General Cleaning & Maintenance of Computer Rooms
Infrastructure Support:
Co-ordinate the raising and monitoring of calls to 3rd Party Vendors for onsite repairs & maintenance of equipment/services
Manage Physical Infrastructure equipment of racking & cabling (Network & Server) in Data Centre’s and Network Cabinets around building sites
Provide Back-Up tape management support to the BSC Backup/Storage team & coordinate 3rd Party offsite tape storage
Manage the asset disposal of Infrastructure equipment to 3rd Party
Approval of Chameleon Change Requests
Provide on-site Infrastructure “Physical Intervention” support for Core EIS teams & 3rd Party Suppliers in the event of any incidents or planned infrastructure outages
BCP / ITCP:
Participate in the review of local ITCP’s to ensure alignment with BCP’s
Coordinate and participate with other required IT Teams in agreed ITCP Testing schedules
Ensure all EIS components of ITCP testing are successfully completed and any actions/issues for EIS are followed-up and resolved
IT Security & Risk Compliance:
Participate in any audit preparations representing EIS as required
Present & Explain requested documents to auditors as required, ensuring EIS central teams including EIS Q&C & BSC’s are informed of any internal/external audit enquiries
Ensure Risk Management Systems for any local EIS related infrastructure/services are updated and maintained
Service Management:
Attend any scheduled Infrastructure (Network/Server/Telephony) & Help Desk Service Review meetings
Provide VoC feedback on supplied services to the meeting.
Other Types of Support:
As requested and agreed, participate in Projects/Pilots for shared service sites as a team member for the delivery of EIS services.
Track all Procurement requests for the delivery of IT Hardware & Software.
Raise and manage IT related PO’s and coordinate invoice payments through Finance systems
PAMS Management
Office re-furbishment upgrades & re-location moves
Assist in meeting budget targets and working with local Finance in following-up with queries
Key Deliverables: Value Add Services
Cluster Leads:
Support Central Frontline Operations & Service Owners in capacity planning on Infrastructure Services.
Other Types of Support:
Provide remote off-site support for Sales Force / Senior Management at special events
Legacy Operation – Provide 1st Level Help Desk Support to Sales Force
Provide support for components of the iPAD Support model where needed due to lack of resources/skills
Provide Support for Conference Management (Audio Visual Setup etc.) e.g. Regional Brand Summit, HCP Meetings, Andrew and Emma board meetings.
Provide support for Power generator management / maintenance & fuelling.
Meetings Rooms setup inclusive of data show management, audio conferencing.
Live Meeting / WebEx Setup, invitation management for country level, regional level meetings. E.g. Budget cycle planning meeting, GM broadcast. (Live IT)
Setup of emails / Applications, Chat client, on mobile phones (Personal / Official)
Logistics of issuing PO of IT items, e.g. Toners, Computer Papers, IT Accessories.
2nd Level Desk Side Support:
Provide After Hours/Weekend support for scheduled VTC meetings by Senior Management
F2F User Training Sessions on Collaboration Tools
Translating of Central Team Communications for local markets in local languages
Provide Printing Shop Services
Where needed provide support for Business Applications
1st Level Desk Side Support:
First line support on site in cases where remote support by SD is not feasible
Accountability
Relationship Management:
Build strong relationships with local Tech Groups in the delivery of Frontline Operation’s services
Build strong relationships with Core Operations & Central Service Groups
Demonstrable ability to build and maintain relationships with users
Ensure Customer Service levels are met (Services SLA, agreed VOC level)
Business Knowledge:
Knowledge of global GSK Business Operations, Core Tech and all BU Tech Functions including shared services
Knowledge of GSK Infrastructure / Desktop Architecture and Standards
Communication:
Keeps stakeholders well informed of change in a timely and effective fashion.
Team Work:
Work with on-site Frontline Operations staff and/or Core Tech & Central teams on service implementation and where required on-going support
Interacts effectively across boundaries with other IT groups, demand and supply organizations, in country and above country like the Tech Centres , Network Operations, Core EIS teams etc.
Continuous Improvement:
Identifying opportunities for Frontline Operations Process & Service improvements
Technical Expertise:
Proven ability to provide effective Infrastructure solutions and to understand technology functions/issues to interpret its application for addressing business goals.
Complexity:
Capability to define and establish effective ways of working both within the team and with support partners.
Understand that the needs of validation and risk management in executing support role.
Negotiate with service providers; internal and external, (Third Parties) to ensure that services are designed to meet the competing demands of standardized solutions and local business requirements.
Communicates proactively with stakeholders and colleagues, highlighting issues and proposing solutions.
Why You?
Basic qualifications:
Demonstrable excellent technical skills and understanding of technical concepts
Good knowledge of Telecommunication Systems, Computer Network Operations and other Application software
At least 1-2 years of previous experience in direct support and management of systems, their related processes and staff:
Small Market Lead or Site Lead 2-3 years
Large Market / Multiple Bus 3-5 Years
Proficiency in English and demonstrated ability to communicate and interact effectively with employees of all levels, in the business as well in the technological area (advanced speaking skills)
Demonstrated ability of oral, written and presentation communication skills
Demonstrable good relationship management and influencing skills. Political and cultural sensitivity essential
Helpdesk Support using Call Management software
Minimum of Bachelor’s degree
Preferred qualifications:
Appropriate Technical experience and/or Computing Engineer’s Degree required.
LEAN/Six Sigma, ADP, Process Management
ITIL Foundation certification.
How to apply
Interested and qualified?
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HR Intern Job At LeadHire Limited

LeadHire Limited – Our client, a leading retail company is recruiting to fill the position below:
Job Title: HR Intern
Location: Ilupeju, Lagos
Requirements
B.Sc in any related field with a minimum of a Second Class Lower Division (2.2)
Application Closing Date
31st March, 2019.
How to Apply
Interested and qualified candidates should send their CV to: jobs@leadhire.com.ng with “HR Intern” as the subject of the email.
Note: Candidates must reside in Ilupeju or its environs, otherwise will not be shortlisted.
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Wednesday, 27 March 2019

Product Manager Job at Accion Microfinance Bank

Accion Microfinance Bank Limited – Established in 2006, began operations in May 2007 on license from the Central Bank of Nigeria. Our management team comprises seasoned and distinguished professionals from diverse backgrounds complemented by the expertise of our technical partners, ACCION International. At Accion Microfinance Bank our core values, business philosophy and methodology distinguish us as one of the leading microfinance banks in Nigeria.
Digital Product Manager
Job Responsibilities
Create, develop and deliver strategic digital banking products that will produce a competitive advantage in the marketplace and deliver the new product revenue goals set by the organization
Design resource allocation processes (capex, budgeting, etc.) to take potentially disruptive digital banking products to the market
Develop product brand delivery, promotions and communications plans
Support the Digital Business team in new product and service initiatives
Analyze trends and market disruptions while searching for emerging new market opportunities
Continuous research to understand customer behavior and preferences
Periodic market analysis to show what competition is doing and what is needed to maintain leadership position
Provide leadership and guidance for staff in reporting line
Position the bank for open banking adoption
Assess reliability, safety, performance and risk of new concept, solution, designs & methodologies
Coordinate and communicate development schedules and compatibility or design issues with stakeholders and solicit additional feedback
Manage any other responsibility as assigned by line manager.
Key Performance:
Understanding objectives from the ideas bank, and requirement gathering for scoping and prototype
Liaising with vendors to deploy test versions of offerings and solutions on the banks test environment
Recommend prototype and concept for adoption and deployment
Iterate prototype and concept to cater for rising needs and scenarios
Version documentation.
Qualifications & Experiences
Minimum of First Degree / Higher National Diploma (HND) in any relevant discipline
Between 2 – 4 years working experience in Banking/IT/Analytics and Service measurement.
Required Knowledge:
Knowledge of Ideation and prototype development
Knowledge of Stakeholder Management
Knowledge of Project Management
Knowledge of Basic programming skills
Knowledge of Market Trend Analysis
Knowledge of IT Security
Knowledge of IT solutions, services and products
Knowledge of Innovation.
How to apply
Use the link(s) below to apply on company website.
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Accounts Officer Job At Royal Jatoz Hotel

Royal Jatoz Hotel is strategically located just 5 minutes away from the international airport in a serene atmosphere that is very ideal for business and relaxation. Luxuriously and extravagantly furnished to meet your accommodation and privacy needs. Our well trained staffs are on hand to give you a royal welcome that you will not forget in a hurry
We are recruiting to fill the vacant position below:
Job Title: Accounts Officer
Location: Lagos
Job Description
Manages the financial bookkeeping of a the hotel;
Daily processing of invoices, records payments, and track expenses of the hotel;Supervises other staff members who assist at other point of sales.
Application Closing Date
4th April, 2019.
Method of Application
Interested and qualified candidates should forward their CV to: hoteljobs2002@gmail.com
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Tuesday, 26 March 2019

Graphic Designer At Softcom Limited

Softcom is a leading tech solutions company based in Lagos, Nigeria. We are a group of professionals whose overarching goal is to add value to our clients and communities.
We are recruiting to fill the vacant position below:
Job Title: Graphic Designer
Location : Lagos
Job Description
As a graphic designer working with the client services department, a typical day might include the following:
Creating great looking and compelling marketing and engagement materials to support business development, solutions and fulfillment efforts. Materials such as brochures, presentations, communication materials, advertisements, business cards etc.
Creating low to medium fidelity prototypes (e.g. dashboard and app designs) for client engagement and solutions.
Developing graphics for product illustrations, logos, and websites.
Ensuring all materials are appealing and on-brand.
Driving marketing projects such as campaigns from conceptualized phase to execution
Creating marketing materials such as print ads, infographics, presentations, brochures, social media communication postcards, web banners, and other relevant materials to support our marketing efforts as a company.
Branding and logo design creation
Managing editorial designs, newsletters and other publications
You’d be a good fit if:
You have Excellent IT skills, especially with design and photo-editing software (such as Corel Draw, Adobe suits – illustrator, in-design, photoshop etc.)
You possess extraordinary, creative and innovative mind and love to use it to solve business challenges through design.
You love to engage with people with the aim of shaping conversations and providing direction through design.
You enjoy a start-up environment where we have to move fast and break walls while being creative about solving problems.
You pay attention to the details. As far as you are concerned everything worth doing is worth doing right every single time. You stay focused and nothing falls through the cracks on your watch.
You have an understanding of the latest trends and their role within a commercial environment
You have obtained experience with MailChimp, Squarespace, HTML, and Microsoft Office suite are an added plus.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
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Corporate Sales Associate At Supermart.ng

Supermart.ng is a leading retail technology company in Nigeria. We operate our flagship grocery delivery business enabling our rapidly-growing base of customers to shop online from a wide assortment of groceries and everyday essentials and receive delivery to their homes and offices in as early as 3 hours, across Lagos.
We also provide custom-made eCommerce services to Nigeria’s leading retailers enabling them to open and maintain online stores to complement their physical outlets. Our eCommerce services include Technology Solutions, Digital Marketing, Logistics, Merchandising, and End-to-End Online Retail.
We are recruiting for a talented candidate to join our team:
Job Title: Corporate Sales Associate
Location: Victorial Island, Lagos
Job Description
We are looking for a result-driven Corporate Sales Associates to be responsible for all sales job duties, from generating leads to closing sales.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers’ needs and provide assistance and information on product features
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Suggest ways to improve sales (e.g. planning marketing activities)
Requirements
Proven work experience as a Retail Sales associate, Sales Representative or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English
Track record of over-achieving sales quota
Solid communication and interpersonal skills
A friendly and energetic personality with a customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
B.Sc degree in Marketing or related field would be a plus
Experience: 1-3 years field experience
Application Closing Date
8th April, 2019.
How to Apply”
Interested and qualified candidates should send their Resume to: careers@supermartng.com using “Sales Associate” as the subject of your email.
Note: Only shortlisted candidates will be contacted.
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Sunday, 17 March 2019

NNPC NATIONWIDE RECRUITMENT 2019

The Nigerian National Petroleum Corporation ( NNPC) is Nigeria’s National Oil Company with the mandate to manage the country’s vast hydrocarbon resources. As a global player in the International Oil and Gas Industry, our operations span the entire Oil and Gas Value Chain. Our business operations are managed through Strategic Business and Corporate Services Units (SBUs/CSUs) in diverse locations across Nigeria.
NNPC, an equal opportunity employer, offers exceptional career and development opportunities in a challenging and diverse workplace. We seek dynamic young talents and result-oriented experienced professionals who will make valuable contributions to the achievement of NNPC’s business goals.
Experienced Hire
Description
NNPC offers challenging job opportunities allowing versatile and self-motivated experienced professionals to contribute to the achievement of the Corporation’s strategic goals.
These experienced professionals are being recruited into the Senior Officer/Supervisory or Managerial Cadres.
They are expected to:
provide professional and leadership expertise required to achieve NNPC’s business objectives
develop and implement strategies for operational excellence
ensure cost-effectiveness and compliance to statutory regulations in the delivery of the Corporation’s business
drive team performance and development.
ROLES
COMMERCIAL
COMPETITIVE INTELLIGENCE
ECONOMIC EVALUATION
MARKETING AND SELLING
SALES CONTRACT MANAGEMENT
SHIPPING & SCHEDULING
STRATEGY DEVELOPMENT & PLANNING
FINANCE, ACCOUNTS, AUDIT, TAXATION AND INSURANCE
ACCOUNTS
AUDIT
FINANCE
INSURANCE
GENERAL ENGINEERING
CIVIL ENGINEERING
COST ENGINEERING
ELECTRICAL ENGINEERING
INSTRUMENTATION, AUTOMATION & CONTROL
MATERIALS, CORROSION AND INSPECTION ENGINEERING
MECHANICAL ENGINEERING
PIPELINES & PIPING ENGINEERING
PROCESS ENGINEERING
PROJECT MANAGEMENT ENGINEERING
GEOSCIENCES
GEOLOGY
GEOPHYSICS
PETROPHYSICS
HEALTH, SAFETY AND ENVIRONMENT
ENVIRONMENT
HSE
SAFETY
HUMAN RESOURCES
ATTRACTION, RECRUITMENT AND MANPOWER PLANNING
COMPENSATION AND BENEFITS
LEARNING AND DEVELOPMENT
INFORMATION TECHNOLOGY
APPLICATION MANAGEMENT
ENTERPRISE INFORMATION SECURITY RISK & COMPLIANCE
INFORMATION & SERVICE MANAGEMENT
IT PROGRAMME & CHANGE MANAGEMENT
NETWORK MANAGEMENT & APPLICATION HOSTING
STRATEGY, PLANNING & ARCHITECTURE
LEGAL
COMMERCIAL & CORPORATE LAW
MEDICAL
MEDICINE
NURSING
PHARMACY
OPERATIONS ENGINEERING
MAINTENANCE – ELECTRICAL ENGINEERING
MAINTENANCE – INSTRUMENTATION, AUTOMATION & CONTROL
MAINTENANCE – MECHANICAL ENGINEERING
PROCESS ENGINEERING
PRODUCTION OPERATIONS
PRODUCTION PROGRAMMING
QUALITY CONTROL
PETROLEUM ENGINEERING
PRODUCTION TECHNOLOGY
RESERVOIR ENGINEERING
PUBLIC AFFAIRS
COMMUNITY RELATIONS
MEDIA RELATIONS
SECURITY
INVESTIGATION & INTELLIGENCE
SECURITY OPERATIONS
SUPPLY CHAIN MANAGEMENT
CONTRACTING
LOGISTICS
PROCUREMENT
WAREHOUSING
WELL ENGINEERING
WELL COMPLETION AND WELL INTERVENTION
Note: All applicants should please note that successful candidates may be required to work in any of our business locations across Nigeria.
How to apply
Use the link(s) below to apply on company website.
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Vacancy at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
Officer, Reconciliation
Job ID: 37506
Location: Lagos Mainland
Job Sector: Banking
Job Details
Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible
Job Purpose
To support the Team Leader, deliver prompt reconciliation of all accounts under review and ensure there are no long outstanding items that can lead to financial loss for the bank.
Key Responsibilities/Accountabilities
Key Responsibilities:
Ensure cleanliness and Integrity of all Internal/GL accounts in the branches/Head Office entities under coverage through the review of their proof of accounts
Maintain a culture within the Bank that emphasizes and demonstrates to all the importance of reconciliation and its corresponding effect on service excellence
Ensure accurate reconciliation of all accounts.
Follow up with Branches / Head Office entities on end of month suspense accounts proofs
Follow up on all unmatched and outstanding items by generating written queries to the applicable unit / SOL
Prompt rendition of month end reports on Suspense accounts exceptions
Prompt rendition of monthly / Quarterly EFASS reports on Nostro accounts
Ensure proper filing, storage and retreival for Nostro accounts;
Work along with other reconciliation functions within various departments under Country Operations
Cost Management:
Develops and implements initiatives to reduce cost and ensures that budgets for the Recons Unit are met.
Develop initiatives to improve operational efficiency and achieve reduction in operational costs.
Performance:
Identifies and defines operational performance metrics geared towards meeting country objectives by analysing the existing gaps.
Work closely with Team members to ensure that best practices and a standard approach is followed.
Provides accurate and timeous MIS as per the matrix agreed with Centre (ROA Operations) to enable informed decision making
Control:
Identifies and assesses the risks facing both systems and business processes thereby providing effective loss and risk management and so minimising the operational risks.
Liaises with POR management in ensuring that regulatory, group policy standards and minimum operating procedures are observed to minimise the Bank’s exposure to risk.
Self Development:
Identifies appropriate formal and occupational (informal) training needs and courses (internal/external) to develop oneself.
Up-Skills self regarding new processes and procedures through attendance of workshops/presentations and reading of internal and external communications.
Internal & External Relationships
PBB, Finance, Operations, HR, CIB – Internal Control & Support:
Nature of relationship: Contribute to their service delivery
Sphere of influence: Impact the whole business line (PBB, IB or EF)
Description or examples: Reconciliation of Suspense & Settlement accounts , Develop & roll new products & platforms
Precise Financial Solution -Service provider:
Nature of relationship: Influence industry norms
Description or examples: Reconciliation Software Maintenance
CBN – Regulator; KPMG – Statutory audit:
Nature of relationship: Influence their decision making
Description or examples: Audit of Financial Statement
Preferred Qualification and Experience
Qualification:
First Degree in Finance and Accounting
Professional certification in Accounting (ACA,ACCA).
Experience:
Business Support – Operations; 1-2 Years Experience covering general banking PBB OPS,CIB OPS & Branch Control.
Comprehensive knowledge of banking transaction processes relevant to products and services offered to customers;
Practical knowledge of how to input, access and utilize information to analyse Financial statement,
Understanding the branch service standard and practice
Knowledge/Technical Skills/Expertise:
Computer proficiency in Microsoft Word and Excel:
Clear knowledge and application of the concept
Risk identification and assessment skills:
Applies concepts without requiring supervision, able to provide technical guidance when required
Accounting practices:
A general knowledge of the bank’s accounting practices
How to apply
Use the link(s) below to apply on company website.
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Friday, 8 March 2019

QHSE Officer at Genesis Group

Genesis is a wholly Nigerian owned group with business interests in hotels, restaurants, cinemas, shopping malls, real estate development, catering and snack foods. Genesis has its corporate head office in Port Harcourt, Rivers State.
For twenty five years, we have provided ‘exceptional products and services’ to multinationals, local corporations and the Nigerian public.
QHSE Officer
Job Description
Develop and implement organizational safety programs.
Audit production and access risk and possible safety hazards of all aspects of operations.
Requirements
A Bachelor’s Degree in Science or equivalent with additional professional qualifications in HSE..
Method of Application
Applicants should send their CV to:
vacancies@genesisgroupng.com
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Graduate Store Officer at Ikeja Electricity Distribution Company (IKEDC)

Ikeja Electricity Distribution Company (IKEDC) – Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria’s largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence.
The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.
Store Officer.
Reporting To: Store Supervisor
Role Purpose
Assist Store Supervisor in management of material issue and receipt.
Responsibilities
Physical check of any damaged material on receipt of material.
Maintenance and audit of material in stock.
Inspect items to check and declare item as defective or serviceable.
Assist in finalizing various MIS reports pertaining to store procedures.
Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs
Carrying out all other functions as designated in line with achieving the departmental objective.
Minimum Qualifications
This role requires a first degree or its equivalent diploma qualification
Requires between 0 – 2 years’ experience in a similar role
Technical Competencies
Inventory Management
Electricity Industry Regulatory Knowledge
Safety and Health Compliance.
Behavioral Competencies:
Communication and Interpersonal Relations
Supervisory/Managerial Skills
Problem Solving and Decision Making
Managing Resources
Business Focus.
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