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Showing posts with label Asaba jobs. Show all posts
Showing posts with label Asaba jobs. Show all posts

Thursday, 20 June 2019

Stanbic IBTC Bank Is Recruiting

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
Client Service Officer (SIPML)
Job Sector: Banking
Job Purpose
The Client Services Officer (CSO) is responsible for attending to walk-in clients in an efficient, effective and courteous manner to achieve customer satisfaction, repeat patronage and referrals. He / She should maintain a high level of integrity and ethical standards.
CSOs must have the adequate knowledge to attend to any number of client enquiries, pension payment applications and complaints at their locations and promptly escalate Material Unusual or Difficult (MUD) situations to the Regional Client Service Manager.
CSOs stands as a useful medium of feedback to management because of the sensitive nature of regular interface with clients.
Key Responsibilities/Accountabilities
Key Responsibilities
Deliver on all Clients (Internal and External) Request:
Ensuring that walk in clients are promptly attended to with the accurate/ correct information at their first visit whilst confirming that details are only provided to the actual owners of the RSA (Biometric confirmation – Image and signature as well as security questions).
Must actively keep up to date on information relevant to services provided to clients when they visit.
Collection of completely filled RSA forms / benefit application documents from clients on the first visit to service location. Also, saving the documents on H and SharePoint for APU to deal within 24hours of collection from clients.
Ensure that company reply requests are sent to employers where applicable within 24hours of receipt of the application (except for instances where clarification has to be sought from Contributions and Collections or RM).
Supervision of PBB enquiry officer assigned to the CSE
Dealing the Enquiries/ requests received from assigned PBBs promptly – e.g, preparing company replies for applications received in PBB spaces, dealing change requests forwarded within 24hours of receipt.
Carry out daily review of all untreated / pending benefit applications received by CSE and assigned PBB enquiry officer for prompt resolution
Ensure that all interactions/transactions are logged on NAV CRM/BMS promptly and in clear concise terms
Ensure proper record keeping of all documents received and processed daily – Filing and forwarding the hardcopies to the regional offices for onward delivery to the archives.
Ensure that change request forms received are processed within 24hrs and filed appropriately for easy retrieval.
Prompt responses to enquiries from partner units.
Always maintaining a clean desk policy at all times..
Manage all Processes and Reporting:
Provide weekly reports to the Regional Client Service Manager on all applications, enquiries, complaints and feedback received from walk-in clients.
Initiate steps to resolve problems affecting customer service in a timely manner – e.g. immediately escalate issues that are Material, Unusual & Difficult to the Regional Client Service Manager as they occur / to responsible units responsible for dealing the requests.
Operational activities are carried out in compliance with established policies, procedures, processes and Service Level Agreements (SLAs) guiding such operations.
Preferred Qualification and Experience
Qualifications:
First Degree in any field of study
Experience:
Minimum of two years hands-on experience with customer service roles
Knowledge/Technical Skills/Expertise
Technical Competencies:
Hear of customer experience
Client servicing
Attitude of customer experience
Mind of customer experience
Location : Ilorin, Kwara

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Tuesday, 26 March 2019

Graphic Designer At Softcom Limited

Softcom is a leading tech solutions company based in Lagos, Nigeria. We are a group of professionals whose overarching goal is to add value to our clients and communities.
We are recruiting to fill the vacant position below:
Job Title: Graphic Designer
Location : Lagos
Job Description
As a graphic designer working with the client services department, a typical day might include the following:
Creating great looking and compelling marketing and engagement materials to support business development, solutions and fulfillment efforts. Materials such as brochures, presentations, communication materials, advertisements, business cards etc.
Creating low to medium fidelity prototypes (e.g. dashboard and app designs) for client engagement and solutions.
Developing graphics for product illustrations, logos, and websites.
Ensuring all materials are appealing and on-brand.
Driving marketing projects such as campaigns from conceptualized phase to execution
Creating marketing materials such as print ads, infographics, presentations, brochures, social media communication postcards, web banners, and other relevant materials to support our marketing efforts as a company.
Branding and logo design creation
Managing editorial designs, newsletters and other publications
You’d be a good fit if:
You have Excellent IT skills, especially with design and photo-editing software (such as Corel Draw, Adobe suits – illustrator, in-design, photoshop etc.)
You possess extraordinary, creative and innovative mind and love to use it to solve business challenges through design.
You love to engage with people with the aim of shaping conversations and providing direction through design.
You enjoy a start-up environment where we have to move fast and break walls while being creative about solving problems.
You pay attention to the details. As far as you are concerned everything worth doing is worth doing right every single time. You stay focused and nothing falls through the cracks on your watch.
You have an understanding of the latest trends and their role within a commercial environment
You have obtained experience with MailChimp, Squarespace, HTML, and Microsoft Office suite are an added plus.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
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Sunday, 16 December 2018

Graduate Ticketing Officer Recruitment At Libra Motors Limited 

Libra Motors Limited

Libra Motors Limited is a transportation company that is into, Inter/Intra-City Mass Transit, Commuter Insurance Manifest Scheme, Bus Hire, and parcel services. Libra Motors Transport Company is committed to perform all work in the safest manner possible consistent with good transportation practices.

We are recruiting to fill the position below:

Job Title: Ticketing Officer

Location: Asaba, Delta

Qualifications

This position requires a minimum of Bachelor’s Degree from recognized institutions in the following disciplines: Mass Communication, Public Relations/Admin, Business Admin and/or other relevant qualifications.


Females between the ages of 22-30 years only.


Must be computer literate.


Fluent in both written and spoken English.


Must be ready to start work immediately.


Ability to work with less or minimal supervision.


Ability to work on weekends including Sundays.


Good numerical and record keeping skills.


Application Closing Date
20th December, 2018.

How to Apply
Interested and qualified candidates should submit their CV (in hard copies) and copies of credentials to:
Libra Motors Limited,
Asaba Regional Office,
Asaba-Benin Expressway,
By Headbridge, Beside God is Good Motors,
Asaba – Delta State.

For more Enquiries, Call: 08107698898, 08034708343.

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