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Tuesday, 25 June 2019

KPMG Graduate Trainee Recruitment 2019

KPMG is a global network of professional firms providing Audit, Tax and Advisory Services. Our vision is to build and sustain our reputation as the best firm to work with by ensuring our people, clients and communities achieve their full potential.
Graduate Trainee – Internal Audit, Risk and Compliance Services.
Ref #: 145549BR
Location: Lagos
Service Line: Internal Audit, Risk and Compliance Services
Contract Type: Permanent
Full Time / Part Time: Full Time
Engagement Type: Graduate Hire
Job Description
KPMG is seeking to hire exceptional graduates who will be part of a dynamic team in the Internal Audit & Risk Compliance Unit (IARCS)
The KPMG IARCS unit is a clear market leader in the provision of governance, risk and compliance services.
The team works with several clients across various industries to provide internal audit outsourcing services, review and design of corporate governance, diagnostic review and design of enterprise risk management services, etc
.
Requirements
Candidates must have a minimum of Second Class Upper in any discipline
Candidates must below 26 years of age
Candidates must have 5 credits at O’ Levels in one sitting, including Mathematics and English
Must not have written the KPMG test before
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Thursday, 20 June 2019

Stanbic IBTC Bank Is Recruiting

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
Client Service Officer (SIPML)
Job Sector: Banking
Job Purpose
The Client Services Officer (CSO) is responsible for attending to walk-in clients in an efficient, effective and courteous manner to achieve customer satisfaction, repeat patronage and referrals. He / She should maintain a high level of integrity and ethical standards.
CSOs must have the adequate knowledge to attend to any number of client enquiries, pension payment applications and complaints at their locations and promptly escalate Material Unusual or Difficult (MUD) situations to the Regional Client Service Manager.
CSOs stands as a useful medium of feedback to management because of the sensitive nature of regular interface with clients.
Key Responsibilities/Accountabilities
Key Responsibilities
Deliver on all Clients (Internal and External) Request:
Ensuring that walk in clients are promptly attended to with the accurate/ correct information at their first visit whilst confirming that details are only provided to the actual owners of the RSA (Biometric confirmation – Image and signature as well as security questions).
Must actively keep up to date on information relevant to services provided to clients when they visit.
Collection of completely filled RSA forms / benefit application documents from clients on the first visit to service location. Also, saving the documents on H and SharePoint for APU to deal within 24hours of collection from clients.
Ensure that company reply requests are sent to employers where applicable within 24hours of receipt of the application (except for instances where clarification has to be sought from Contributions and Collections or RM).
Supervision of PBB enquiry officer assigned to the CSE
Dealing the Enquiries/ requests received from assigned PBBs promptly – e.g, preparing company replies for applications received in PBB spaces, dealing change requests forwarded within 24hours of receipt.
Carry out daily review of all untreated / pending benefit applications received by CSE and assigned PBB enquiry officer for prompt resolution
Ensure that all interactions/transactions are logged on NAV CRM/BMS promptly and in clear concise terms
Ensure proper record keeping of all documents received and processed daily – Filing and forwarding the hardcopies to the regional offices for onward delivery to the archives.
Ensure that change request forms received are processed within 24hrs and filed appropriately for easy retrieval.
Prompt responses to enquiries from partner units.
Always maintaining a clean desk policy at all times..
Manage all Processes and Reporting:
Provide weekly reports to the Regional Client Service Manager on all applications, enquiries, complaints and feedback received from walk-in clients.
Initiate steps to resolve problems affecting customer service in a timely manner – e.g. immediately escalate issues that are Material, Unusual & Difficult to the Regional Client Service Manager as they occur / to responsible units responsible for dealing the requests.
Operational activities are carried out in compliance with established policies, procedures, processes and Service Level Agreements (SLAs) guiding such operations.
Preferred Qualification and Experience
Qualifications:
First Degree in any field of study
Experience:
Minimum of two years hands-on experience with customer service roles
Knowledge/Technical Skills/Expertise
Technical Competencies:
Hear of customer experience
Client servicing
Attitude of customer experience
Mind of customer experience
Location : Ilorin, Kwara

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Tuesday, 28 May 2019

Latest Vacancy at the Nigerian Stock Exchange

The Nigerian Stock Exchange , services the largest economy in Africa, and is championing the development of Africa’s financial markets. The Exchange offers listing and trading services, licensing services, market data solutions, ancillary technology services, and more. It is an open, professional and vibrant exchange, connecting Nigeria, Africa and the world.
Customer Service Executive
Report to: Head, Administration Department
Grade: Executive Assistant – Assistant Officer
Department: Administration Department
Division: Shared Services Division
Estimated Date of Resumption: Monday, July 15th, 2019
Job Summary
The Customer Service Executive is responsible for providing secretarial, clerical and administrative support and handling front office function and administration duties, attending to guests, answering phones, handling company inquiries, and sorting and receiving mail.
Operates multi-line telephone system to answer incoming calls; directs callers to appropriate employee.
Key Responsibilities
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Greets customers, Brokers, vendors, employees from other Units and other visitors with high degree of professionalism and courtesy
Directing customers/visitors appropriately, anticipate customer needs and given necessary response. Ensuring effective communication, to elicit satisfaction of Customers
Operates multiple-call telephone switchboard console and routes calls to the appropriate person or location within the office and branches. Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers
Answering incoming calls and directing those calls to the proper parties. Calls are answered in three rings or less. Having Conflict resolution skill and not joining issues with customers; patience is very essential in customer service
Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list
Analyze data to determine answers to questions from customers or members of the public
Having good record of Incoming and Outgoing Visitors
Identify telephone system problems and immediately alert the proper personnel
Security conscious at all time, Maintains safe and clean lobby area
Assist in mailroom operations and delivery of mail, updating address lists, and making cost effective decisions concerning packing, shipping and postage, distributes all incoming mails, including inter-office mails, and/or packages in accordance to Mail Services procedures
Support in the area of visa and passport arrangement, travel logistics, hotel reservations for staff and The Exchange’s guests and other Protocol and Logistics functions as my be assigned by the Head of the Department. Executive Assistant Cover for ExCo
Assist in providing high level administrative support to the executive and manage complex, ever-changing calendar
Assess the urgency and importance of situations and take appropriate action to determine the necessary level of senior management involvement
Support the planning, organizing and preparing for complex meetings including: communicating meeting details to stakeholders, arranging meeting venue and required equipment, compose and/or work with others stakeholders to prepare agenda, ensure relevant materials are ready for meetings and/or review, providing day-of-event support, etc
Provide non-confidential information about The Exchange, such as location of departments or offices, employees within the organization, or services provided as required to guest/visitors
Research, obtain and analyze gathered information to resolve problems
Responsible for risk and compliance management in areas of assigned functions
Perform other related duties as requested by the Head – Administration Department or Divisional Head.
Qualifications and Experience
Minimum BSc /HND required in any field
1-2 years relevant experience
Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level.
Functional Competencies:
Analytical Thinking
People Management
Office Administration
Protocol & Logistics Support
Behavioural Competencies:
Accountability
Adaptability
Attention to Detail
Customer Service
Decision Making
Planning and Organizing.
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Thursday, 2 May 2019

Recruitment Officer Job at HealthPlus Limited

HealthPlus Limited, Nigeria’s first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa’s #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond.
Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents.
Recruitment Officer
Reference #: HP/HR/RM
Location : Lagos
Contract Type: Permanent
Introduction
Support the coordination of the recruitment and selection unit whilst addressing the manpower needs of HealthPlus and CasaBella Beauty
Specification
Key elements of the role:
Work with the Recruitment Manager in implementing the strategic direction for the Recruitment & Selection function of HealthPlus & CasaBella
Support the Recruitment Manager on matters related to Manpower Planning, Recruitment, Selection and Placement
Support the entire staff recruitment process which includes but is not limited to preparing advertisements, checking application forms, short listing, administering pre-employment assessments, interviewing and selecting candidates, conducting pre-employment medicals, reference checks, guarantor’s verification etc.
Work closely with the Recruitment Manager to promote equality and diversity as part of the culture of the organization;
Propose innovative and creative measures to address pressing staffing issues in the organisation at every point in time.
Provide advice to HRBPs in respect to writing job descriptions
Support the preparation, develop and implement procedures and policies on staff recruitment
Support the Recruitment Manager in ensure proper handshake in respect to pre-induction, induction and post induction of new staff programs and activities
Requirements
Desired Skills & Experience:
First degree in a relevant discipline preferably in the Social Sciences, a Master’s degree is an added advantage
Membership of relevant professional bodies (CIPM, HRCI, SHRM or CIPD required)
Minimum of 5 years work experience as a Human Resources Professional
Minimum 3 years’ experience as a Recruitment Officer with demonstrated successes
Proven ability to secure and analyze a range of quantitative and qualitative information and use this in developing strategies, plans, policies
and solutions that meet individual and organizational needs
Strong computing skills including Microsoft Office (Excel, PowerPoint, Word).
Excellent oral, written and presentation/communication skills
Able to work within a team as well as alone with little or no supervision
Process planning monitoring and organizational skills
Policy development and implementation
Position requires strong analytical skills
Process quality management and continuous process improvement abilities
Strategic thinker: Able to provide strategic advice, develop options, analyze risks, make good judgements, and solve problems
Able to develop highly effective working relationships by building credibility, respect and rapport with internal and external networks
Excellent negotiation, influencing and persuasion skills
Excellent leadership & influencing skills
Able to effectively and creatively challenge people, situations and current thinking
Project Management and Change Management Skills
Creative, resourceful, and pragmatic with a positive ‘can do’ and solution – focused attitude
Team player
Willingness to work in other areas of HR to manage peaks in the team’s workload and cover for colleagues as required
Ability to work both independently and collaboratively others toward mutual objectives and able to influence across non -direct reports on cross functional teams
Proactivity and Strong problem solving skills
Ability to maintain confidential information and demonstrate tact, discretion and good judgement.
Skilled and credible in advising others on empowering people management.
Salary
Market Related
Method of Application
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Tuesday, 30 April 2019

Vacancy at Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
Business Support Engineer, RAN SME
Job Description
The main activities of the RAN Business Support Function will be to support Airtel RAN customer complains quick resolutions , improve revenue and act as Subject Matter Expert to support Regional Operation on ZTE RAN technology
In addition, the successful candidate will also Support in design, monitoring, troubleshooting, wireless networking, configuration, routing, and load balancers. Strong ability to lead a RAN team, communicate with all levels of the organization, and anticipate potential problems, and solutions for potential and occurring issues, is required. This is a fast pace environment that require quick thinking, and rapid solutions. .
Other job objectives will also include:
RAN Implementation & Support – Maintains and implement RAN “BSC/RNC/Node B/RBS” environment by providing onsite hardware and software system support; identifying system improvements; upgrading, installing, and configuring systems; monitoring system performance.
Support to reach quality performance of RAN equipment in Airtel network
RAN Planning & Optimization – Coordinates with Planning, Optimization and Performance section for all required configuration changes.
Ensure the availability of RAN network of Airtel
Handling of emergencies outages in RAN domain “BSC/RNC/NodeB/RBS”
Network Operations – Manage all network operation and maintenance tasks related RAN for Airtel Network.
Organize the activities with other stakeholders in order to meet Airtel’s requirements.
Implementation of urgent network changes to meet network KPIs and improve revenue.
To implement effective monitoring procedures
Daily routine maintenance and performance on the network
Supporting field engineers in troubleshooting daily Node-B and RBS faults when required
The job is located in Lagos and other requirements include;
Relevant Skill and Experience
BS or MS in Electrical Engineering, Electronics Engineering, Telecommunications
A minimum of 8 years work experience in the Telecoms environment and ZTE expert level of proficiency is highly required.
Must have good and strong telecommunications radio knowledge in RAN domain
Good Knowledge on network evolution and standards bodies 3GPP, ITU.
Good Knowledge on IP Networking and design
Good knowledge about RAN design and dimensioning.
Knowledge about Airtel business processes and organization.
Product knowledge within the indicated solution area
Method of Application
Note: Due to the high volume of applications, we are unable to notify unsuccessful applicants. If you have not been notified of the outcome of your application within two weeks of the closing date, please assume you have not been successful on this occasion
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Wednesday, 3 April 2019

Logistics Coordinator Job at Libra Motors Limited

Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery. Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.
Logistics Coordinator
Job Description
The ideal candidate will have great record-keeping abilities and a customer-oriented approach.
The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.
Responsibilities
Coordinate and monitor supply chain operations
Ensure premises, assets and communication ways are used effectively
Utilize logistics IT to optimize procedures
Supervise orders and arrange stocking of materials and equipment to ensure they meet needs
Communicate with suppliers, retailers, customers etc.
To achieve profitable deals and mutual satisfaction
Plan and track the shipment of final goods according to customer requirements
Keep logs and records of warehouse stock, executed orders etc.
Prepare accurate reports for management
requirements:
Specifications
B.Sc/BA in Business Administration, Supply Chain Management or relevant field
Proven experience as logistics coordinator
Experience in customer service will be appreciated
Knowledge of laws, regulations and ISO requirements
Ability to work with little supervision and track multiple processes
Computer-savvy with a working knowledge of logistics software (ERP)
Outstanding organizational and coordination abilities
Excellent communication and interpersonal skills
Method of Application
Applicants should send their CV to: info@libmot.com with subject: Libra Logistics-001.
Note: Only successful candidates shall be contacted.
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Vacancy at Carlcare

Carlcare Development Nigeria Limited, a subsidiary of Transsion Holdings formerly known as TECNO Telecom Limited, established in July 2006, is a high-tech company specializing in the R&D, production, sale and service of mobile communication products.
After years of development, TRANSSION has become an important part of the mobile phone industry and one of the major mobile phone manufacturers in the world. Currently, it has full ownership of three famous mobile phone brands TECNO, itel and Infinix, and an after-sales service brand Carlcare.
Talent Acquisition Manager.
Job Description
The function of this role is to focus on developing a well-rounded talent management program to facilitating the strategic selection, and development of employees is supported, ensuring that corporate long-term goals and objectives are achieved.
Responsibilities
Overseeing the day to day management of the recruitment process, including reviewing the job descriptions directory, online and Offline advertising, updating of the company resource plan.
Liaise with other managers to understand all necessary aspects of their learning and development needs.
Establish and maintain appropriate systems for identifying, planning, delivering and measuring learning and development in line with corporate learning and development objectives.
Manage the organization and delivery of company induction sessions, including writing and delivering the presentations.
Strategize on appropriate sourcing methods for hard-to-fill roles, with budgetary considerations.
Participate in employment events, such as career fairs and college fairs, and similar events, and engage in campus recruitment activities.
Develop relationships with third party recruitment agencies and staffing firms and manage the procurement and measurement process.
Lead, oversee and supervise members of the recruiting efforts for the organization.
Qualifications and Competences
Male candidate preferred.
Age range: 30-35 years old.
Minimum of a B.Sc. in Business Administration, Management, Human Resources or any related field
Ability to audit and monitor quality of outputs; demonstrable experience of delivery against specified protocols/ procedures ensuring the highest level of performance.
5-8 years of experience in Talent Acquisition, with at least 3 years in a Managerial role.
FMCG, Telco experience is desired.
Background in HR advisory services required
Experience of designing and delivering coaching/mentoring, learning and development and talent management programs.
Experience of designing and writing HR policies, procedures, offers and contracts of employment
Method of Application
Interested and qualified candidates should send their CV to: career.ng@transsion.com with their Cover Letter copied to the body of the email.
Note: Only qualified and shortlisted candidates would be shortlisted and contacted.
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